The on-demand staffing firm, with its significant footprint across the continent, faced declining revenues due to the rise of the “gig economy.” Their existing technology infrastructure lacked the flexibility to adapt to the evolving industry landscape.
The challenge was twofold:
Recognizing these challenges, the on-demand staffing firm turned to HatchWorks, understanding the potential of Nearshore software development to meet their needs.
HatchWorks began by assessing the client’s existing technology stack, understanding their specific requirements, and developing a proof of concept for their new solution. During the early parts of the engagement, HatchWorks also provided design and product expertise.
HatchWorks then integrated a dedicated team of Nearshore software developers from Latin America starting with 2 pods and then scaling up from there to meet the client’s demand supporting both the new product development as well as support of the legacy solutionAdditionally, they embedded machine learning into the client’s solution. These professionals collaborated closely with the on-demand staffing firm in real time, ensuring a seamless transition from the legacy system.
An Agile approach was taken to the development of the solution enabled by the aligned time zones of the US and Latin America. Regular updates were provided, ensuring alignment with the project goals and addressing any challenges promptly.
The collaboration culminated in the successful development of a modern digital platform that not only addressed the on-demand staffing firm’s immediate challenges but also set them on a path for future growth in support of the 300K people they put to work every year. The new system, backed by Nearshore software development, allowed the staffing firm to adapt to industry changes swiftly.
Furthermore, the cost savings achieved by leveraging Nearshore software development was approximately half of what they would have incurred with onshore alternatives. This financial advantage, combined with the operational efficiencies gained, not only validated the success of the collaboration but also highlighted that Nearshore is a long-term, continuously beneficial partnership rather than a mere “one and done” engagement.
-VP of Technology, North American Staffing Firm