Our Culture
Who We Are
We are innovators, technologists and builders—all dedicated to creating the world’s very best software products and solutions, purpose-built to improve the way people work and live.
A Truly Team-Oriented Environment
It’s often said that our greatest asset is our people. Not only do we strive to hire the best people—we also know we can only succeed by appreciating them, working collaboratively, and being humble and accountable to one another. More so, we also embrace diversity. We believe inclusive teams bring unique and highly valuable experiences and perspectives that ultimately make all of us better.
We Create Raving Fans
As we’re sure you know by now, our customers’ success is at the core of everything we do. As such, our customers are our biggest fans. So how do we do this? It starts by combining empathy with a highly user-centric mindset to make our customers the hero of their own journey. Our approach, paired with our people, is our best marketing tool—creating raving fans, every time we work with them.
We Practice Radical Transparency
We pride ourselves on continually sharing information with our customers openly, broadly and deliberately. Honest communication builds trust and creates an environment where everyone can improve. We believe it takes courage and integrity to give constructive feedback, as well as to receive it gracefully.
We Think Like Entrepreneurs
At HatchWorks, we are addicted to learning new things. As such, we always look for new and innovative ways to solve challenges, never giving up and always pushing ourselves to achieve more. That’s why we openly encourage and support our entire company in seeking out new educational opportunities. Best of all, we also maintain an innovation pipeline for team members to identify and integrate other industries’ best practices into the way we build amazing products.
We Iterate to Improve
To us, Agile is not just a framework—it’s our way of life. That’s why we apply it to everything we do, creating feedback loops and opportunities to improve. We also know that mistakes and changes in priority are a natural part of evolution. Therefore, the best way to evolve is to try, learn, and then try again.
We Always Take Responsibility for the Outcome
We believe people can do amazing things when you empower them to follow their vision, make decisions, and do the right thing. Even when things are difficult, this approach always brings the best results. At HatchWorks, we also ensure continuous alignment of our team members’ actions with our customers’ needs and goals. That’s why we fully trust our team members to work autonomously, with the flexibility and freedom to deliver the right outcomes.
